Talk to a Real Human (Yes, on the Phone)
Sometimes, you just need to hear a friendly voice. Premium members get direct call access to our tech team. No chatbots. No hold music. Just a calm, helpful human who knows what they're doing—and cares.
Tech Setup Made Simple
From smartphones to smart TVs, our team walks you through setup, step-by-step. No jargon, just friendly help.
Answers Without Attitude
Not sure what button to press? Need help with email? We’re here for the small stuff and the big tech questions alike.
Stay Connected, Confidently
Feel in control with your devices, not confused by them.
Who We Are
We’re software nerds with a soft spot for Grandma’s iPad problems.
TechBuddy was born when Raymond got tired of fixing everyone's tech—except now, he actually loves it. Wife, two kids, and more smart devices than sense. We're a family helping your family not lose their minds over Wi-Fi, passwords, and “where did that file go?” No judgment. No jargon. Just solid tech help from people who care.
- One-on-one tech help, without the tech talk.
- Patience included. Always.
- From setup to “save me”—we’ve got your back.
Features
🧠 Real People, Not Robots, all for a low monthly cost!
Services
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System Health Check
We scan for viruses, outdated software, and hidden issues slowing your system down.
Wi-Fi & Connectivity Fixes
Dead zones? Buffering? We’ll get your devices talking again—fast and frustration-free.
New Tech Consultation
Buying a new computer or tablet? We’ll help you pick the right one (and avoid overspending).
Device Setup & Sync
From smart TVs to smartphones—we set it up, sync it all, and show you how to use it.
Digital Declutter & Backup
Clean up files, organize photos, and set up secure cloud backup so nothing gets lost.
Personalized Tech Help
Have questions? We'll walk you through it. One-on-one help that’s actually helpful.
Pricing
Money-Back Guarantee Don’t love it? If TechBuddy isn’t your thing, we’ll refund you. No forms, no hassle.
Free Plan
Dip your toes in. No credit card, no pressure.
$0 / month
Start a free trialNo credit card required
- Basic troubleshooting via ticketing system
- Access to our help articles
- Weekly email tips
- Live support
- Remote access or premium services
- Email ticketing support priority
- Ongoing system check-ins
Popular
Essentials Plan
Reliable help, when you need it.
$29 / month
Start a new Essentials Plan- Live chat & email support
- Remote desktop sessions
- Basic PC cleanup & optimization
- New device consultations
- Ongoing system check-ins
- Extended Live Chat hours
- Priority Live Chat Queueing
- Full digital security setup and monitoring
VIP Plan
The white-glove experience. You're on our speed dial.
$49 / month
Start a new VIP Plan- Everything in Essentials
- Direct phone support
- Priority scheduling
- Monthly system tune-ups
- Full digital security setup and monitoring
- Personal tech coaching sessions
- Extended and Priority Live Chat Sessions
- Dedicated Support Agent
- Support for your entire household!
Frequently Asked Questions
What exactly does TechBuddy do?
We help you with tech—plain and simple. From setting up your computer to fixing Wi-Fi issues, we’re your go-to for all things digital. No stress, no jargon. Depending on your plan, this could be for all of your household devices.
Is this safe? Will you see my personal stuff?
Yes, it’s safe—and no, we don’t snoop. Remote sessions are secure and we only access what you give us permission to. Privacy is our top priority.
Do I need to install anything?
Just a small helper app for remote support. We’ll guide you through it—takes less than 2 minutes.
Can I talk to a real person?
Yes! Premium plans include phone support, so you can speak directly with a friendly human who actually knows what they’re doing.
What if I’m not happy with the service?
No hard feelings—we offer a full money-back guarantee. If it’s not for you, we’ll refund your last payment. No questions asked.
Can you help my parent/grandparent remotely?
Absolutely. Many of our users are seniors! We’re super patient, family-friendly, and happy to help your loved ones feel confident with their tech.
Testimonials
Don't take it from us, but from our customers who are now family!
I was this close to giving a scam caller my bank info. I called TechBuddy in a panic and they walked me through everything. They even checked my computer for anything fishy afterward. Absolute lifesavers.
Carol D. 67
Jacksonville, FL
My screen went black and I clicked an image that started to download a file. I found out much later this was a bad website, and I fell into an annoying trap, but TechBuddy didn’t laugh. They helped me fix it, then cleaned up my laptop while they were at it.
Don M. 32
Winter Haven, FL
I kept bugging my daughter with phone questions, but she doesn't really have time to help me as much as she did whenever she lived with me. Now she says, ‘Mom, call your Buddies.’ I don’t bother her anymore, and my phone actually works right. Adam is the best btw!
Linda R. 61
Store Owner
I’ve tried other services that made me feel dumb. TechBuddy explained things in plain English, didn’t rush me, and never once made me feel bad. That means a lot.”
George S, 56
St. Augustine, FL
Bless his heart, but my grandson messed up my computer trying to help. TechBuddy cleaned it up, removed three toolbars, and got my email back. Now I’ve got them on speed dial.
Patricia W. 69
Savannah, GA
Contact
Got any questions? Let us know!
Address
Saint Augustine, Florida
Call Us
+1 239 628 0207
Email Us
techbuddyapps@gmail.com